Choose your topic


Your course can be anything that you want to create and share with other travel and hospitality professionals. It could be an online course, an audacious idea, an experience or a story… Always keep your course focused, with a clear end goal, and you’ll be good. Have a look at the topics in case you have a doubt on being off topic

A
Accommodation
Actionability
Adventure
Advertising
Amenities
Architecture
Art
Attribution
Audacious project
Augmented reality
Automation

B
Behaviour
Body language
Booking Engine
Books
Boutique hotel
Brain
Brand experience
Business Guest
Business intelligence

C
Check-in
Check-in
Cloud-based
Collaboration
Communication
Compassion
Consumerism
Contact free
Covid-19
Creativity
Cross-sell
Culture
Curiosity
Customer management

D
Data
Design
Diversity
Direct Booking
Distribution Channel

E
Education
Emotions
Empathy
Entertainment
Environment
Food and Beverage
Event Management
Email Marketing
Engagement
Employee

F
Failure
Fam Trip
FOH Front of House
Facility Management
Front office
Feedback
First impression

G
Graphic design
GDS
Gastronomy
Guest communication
Guest techonology
Guest integration
Guest Centricity
Guest Experience
Guest Experience Management
Guest Satisfaction
Guest Service/Support

H
Hospitality
Hotel
Hotelier

J
Journey
Journey mapping

L
Leadership
LGBT
Lifecycle
Layout
Lifestyle

M
Marketing
Motivation
MICE
Meeting and events
Mystery Guest
Mobile experience
Metrics
Mindset

N
Net Promoter Score

O
OTA
Open-source
Opening
Ominchannel
Onboarding

P
Pricing
Property Management System
Personality
Presentation
Productivity
Parity
Point of sales
Personalisation

R
Reputation
Room
Rate parity
Renovation
Refurbishment
Room Technology
Revenue
Reservation
Retention

S
Spa management
Space management
Software
Social Media
Strategy
Sales
Service

T
Travel
Traveller guest
Technology
Touch points

U
Upsell

V
Virtual Reality

W
Webinar

Y
Yield Management